Refund policy
MUZE 44 Refund and Exchange Policy
Last updated: September 7, 2026
Thank you for shopping with MUZE 44. Because of personal hygiene and health considerations, all sales are final.
No Refunds or Exchanges
MUZE 44 does not offer refunds, returns, exchanges, or store credit once an order has been placed. Please review the product details, sizing, colours, and all other information carefully before completing your purchase.
We are unable to accept returns or exchanges due to a change of mind, incorrect size or colour selection, personal preference, or any other reason.
Customized and Personalized Orders
Customized, personalized, preorder, and special-order items are final sale and cannot be cancelled, returned, refunded, or exchanged.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact MUZE 44 within 48 hours of delivery.
Please include your order number, a description of the issue, clear photographs of the item, and photographs of the original packaging.
We will review the matter and determine whether a replacement or another appropriate resolution will be provided. Items must not be used, worn, altered, or washed.
Hygiene and Product Condition
For personal hygiene reasons, MUZE 44 cannot accept products that have been opened, used, worn, altered, washed, or handled extensively.
Where applicable, products must remain in their original condition with all packaging and tags attached.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
If you wish to request a cancellation, please contact MUZE 44 as soon as possible. Cancellation requests are not guaranteed and may be declined if order processing has already begun.
Shipping Fees
Original shipping fees are non-refundable. Customers are responsible for shipping costs associated with an approved replacement or other resolution unless the issue resulted from an error made by MUZE 44.
Contact Us
If you have questions regarding this policy or believe you received a damaged or incorrect item, please contact MUZE 44 through the contact form at muze44.com.
Please include your full name, order number, and relevant photographs so we can assist you promptly.